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Plumbing

No water is no fun

Problem: No water in the home Waking up on a Monday is hard enough. Waking up on a Monday to find out you have no water is just about devastating. No coffee to activate the synapses. No shower to jolt your drowsiness. And now a stressful situation that you didn't anticipate. Having no water is just no fun. One of our Coventry CT homeowners faced this exact situation recently. With empathetic reassurance, our customer service rep worked quickly to dispatch a technician. Solution: Replace broken...

What is Orangeburg Pipe?

One of our Columbia CT homeowners called us because she had water in her basement and clogged drains. When our technician arrived, he noticed a pool of water to the side of her home. Curtain drain collapsed in Columbia CT Problem: Upon further diagnosing, our technician discovered the presence of orangeburg pipe . The home's "curtain drain" was made of orangeburg. A curtain drain carries rainwater away from a home's foundation. The rainwater is diverted through a perforated pipe then it can be...

Clogged drain job in Coventry CT

Problem: Clogged drains We have a lot of customers in Coventry, CT. Last month, we got a a call from a homeowner at her wit's end. She was dealing with clogged drains all over her home. When her washing machine drained, it made water bubble up out of the kitchen sink. When she used the shower, the tub backed up then the toilet started gurgling. She went on to tell our customer service representative (CSR) that her sinks had been draining VERY slowly for a few months. Next step: Contact a...

Plumbing Tips for Homeowners

Let's face it. No one likes huge, unexpected repair bills. And, as a homeowner, there always seems to be one lurking around the corner. While we are here to help in those situations, we also like to help you prevent them from happening in the first place! We have gathered up some DIY plumbing tips to help prevent the most common issues we get calls for. Most common plumbing issues Grease buildup - result of food waste. Clogged drain - result of hair or "flushable" wipes buildup. Leaking water...

Wastewater Pumps: What One Do I Need?

Every year American families use an average of more than 500 gallons of water each day. We want water where and when we need it. But we don’t want water where it shouldn't be. It shouldn't be in the basement, standing in the backyard or covering a newly planted field. The right residential wastewater system can help receive and collect used water, store it temporarily, and move it to a treatment system with no hassle or mess for you or your family. Wastewater system basics Wastewater consists...

How to Choose a Well Pump

Before we can discuss what type of well pump you need for your Connecticut home, a basic assessment must be made. Sources of water A source of water or a well is often referred to as shallow or deep. These terms are referring to the depth of the water source or well. A shallow well is one where the water is within 25 feet of the ground surface. A deep well is where the static water level is more than 25 feet down. The standing water level in a well is called the static level. This is the water...

Why Ignoring a Water Leak is a Costly Mistake

As reported on Angie's List , we often don't think about the plumbing in our homes, until something goes wrong. Angie Hicks of Angie's List said, "Water can be your home's worst enemy. Leaving a water leak unattended can lead to serious damage to your home." Cost of a water leak Hicks continued, "For example, a leak behind a wall could require drywall repair. A small drywall repair job can cost as much as $400, not to mention if you end up with mold. For example, a mold remediation job can be...

8 Tips to Lower Water Heating Bills

Water heating is the second largest expense in your home. 64 gallons are used by the average household each day. This means that $400-600 is being spent each year by the average household! No one likes to spend money…especially for it to just, well, literally go down the drain. Energy Star and Energy Saver have put together the following tips: 8 Ways to Reduce Your Water Heating Bills Turn down your water heater's thermostat. 120 degrees is recommended. For every 10 degrees you turn down your...

Benefit of a Frost Free Outside Faucet

Part of the spring & summer ritual is hooking up the outside garden hose. Whether it’s used for watering the garden or washing the car, nothing is as discouraging as to find out the faucet isn't working. Even worse, discovering that the basement has flooded because the pipe feeding the outside faucet has burst! You don't notice the leak until you turn on the spigot. If a hose is left attached outside, water remains in the hose, and backs up into the faucet plumbing. It expands when frozen and...

Water Softener vs. Water Conditioner

A water softener is a type of water conditioner. It reduces the hardness of your water. Hard water is caused by the minerals calcium or magnesium. If you have ever noticed a white film on your dishes, you have hard water. A water conditioner is a filter. It removes chlorine and helps to improve the taste of water. It does NOT remove hard minerals. We will discuss the benefits of both water treatment systems in this article. Here is an Aqua-Pure water softener system we installed for an East...

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Delighting Customers Every Day

My thank you seems so small compared to what you have done for me. Your generosity overwhelms me. the faucet is so attractive - I love it! You made my Christmas really merry.
S. Bombria

Thank you!!! Rapid Service did a wonderful job transforming 1920s bathrooms in our house. We cannot say enough about the quality and attention to detail of each of these projects.
Anthony Power
The guys at Rapid Service did a whole "make-over" of my son's bathroom in East Hartford in March, 2014. They did a fantastic job - were there when they said they would be, were easy to contact, completed the job in a reasonable time...
Sue Rissanen

I had to call my handyman husband Rapid Service yet again! Andy and his crew are the most professional and down to earth people you will ever meet. My husband and I had a house built seven years ago and have had various issues with water, electrical and heating...
Lisa M.
My wife and I own and operate a Bed & Breakfast in our home in Scotland, CT. For a number of years we have used Rapid Service for all our electrical, plumbing, and heating needs. Most recently we had Rapid Service replace a malfunctioning kick heater in our Guest Game Room...
Bruce & Georgia Stauffer

I had Rapid Service come to my home because there was a saddle valve under my kitchen sink that was about to make a huge mess. I wasn't able to use my filtered water faucet until the repair was made. The technician fixed it AND had a great attitude while he worked. That is a rare thing lately...
Kevin S.
Great work on replacing my well water tank, Andy. You have been giving us highly competent, clean, and courteous service for the past 28 years. You're the best!"
Gerald Baril

My wife and I want you to know that we were very satisfied with our bathroom remodeling that Andy performed professionally, carefully and efficiently. The end result is a bathroom that is properly updated, functions perfectly and looks very attractive...
Curt F. Beck