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Plumbing

6 Causes of Sump Pump Failure

What is a sump pump? A sump pump is primarily used in a basement that is prone to flooding. It is a piece of equipment that sits in a basin (also known as a sump) that collects the excess water. The sump pump then takes that water, pumps it through pipes, out of your home and discharges it away into a storm drain or dry well. It's a wonderful thing when it works. You don't have to deal with a flooded basement and the associated damage costs. Unfortunately, there may come a day when you...

Troubleshooting Tips: Boiler Issues

Boiler issues in Eastern Connecticut can plague us this time of year. It's a running joke that you never know what kind of weather you're going to wake up to in New England. Or even if it'll stay the same throughout the day! It may be 50 degrees & sunshine when you sip your coffee, then 20 degrees, blustery & windy when you leave the office. Boiler issues become common during the winter months. We hope this blog helps you narrow down problems you're experiencing so you can warm up quickly!...

Broken Well Water Line

One of our Colchester CT customers called us in distress. He'd been noticing water puddles in his finished basement but couldn't figure out what was causing it. Once our technician arrived at the residence to perform some troubleshooting, the cause became clear. The water line to the well was broken somewhere. Well water line repair We dug and excavated from the well to the front of the home, in order to make the repair. Once we had access to the well water line, we were able to isolate the...

Do You Have a Rocking Toilet?

What causes a rocking toilet There are a few things that cause a rocking toilet. Aside from clogged toilets and ones that won't flush, a rocking toilet is one of the common calls that we get. One cause may be that there is a leak that has rotted the floor underneath. The water sits there and the wood starts to deteriorate. Now the floor is wobbly and uneven. Since the floor isn't as stable as when the toilet was installed, that level connection isn't as tight. The toilet will have to be pulled...

What is an indirect water heater?

Traditional water heater Before I go into explaining what an indirect water heater is, let's talk about the one most people are familiar with. A "traditional" water heater is a piece of equipment that heats the water for your showers, hand washing and cooking needs. It is powered by electricity, oil or gas. It runs independent of any other plumbing equipment in your home. Traditional water heaters have a lifespan of about 10-15 years, depending on the quality of your water and how well it's...

Tips for Backed Up Drains

Backed up drains are usually house guests that overstay their welcome after a holiday of entertaining. The week following Thanksgiving keeps is the busiest week of the year for plumbers. We have a few solutions for backed up drains. Prevent clogs Having a lot of people in your home, in a short burst of time, can tax your home's plumbing system. Sometimes, things get flushed down the toilet that shouldn't. Common items that cause backed up drains are tampons, sanitary napkins and small items...

Garbage Disposal Tips

Benefits of a garbage disposal A garbage disposal provides a wonderful environmental benefit. Each day, TONS of food waste gets dumped into landfills. It sits there to decompose and creates methane. Methane is a greenhouse gas that is 20 times more potent than CO2. This is a hazard to our ozone environment. By using a garbage disposal, that food waste is kept out of the landfills and keeping our environment safer. "If 30,000 households in a community switch from disposing food waste in a...

What Causes Pinhole Leaks?

What causes pinhole leaks? Pinhole leaks are usually caused by aging of your pipes. Over time, the minerals in the water start to corrode the copper. You may hear a constant drip somewhere over your head, or you'll feel a spray on your head when you're in your basement. A North Windham CT customer called us because she got sprayed when running a load of wash. She wrapped the pipe and put a bucket underneath to catch the water until we arrived to make the repair. Pinhole leaks can cause bigger...

Need a dishwasher installed?

Dishwasher installation Scenario: Your shiny new dishwasher has finally been delivered. You've never had one in your home and you can't wait to put it to work. Your plumber is scheduled to install it the next day. Unfortunately, he calls you to tell you that he won't be able to make it. Now, you need to find someone who can not only install a dishwasher, but remove cabinetry, run new electrical circuits, complete the installation and fix your wood work. And you need to find it for tomorrow....

Boiler vs. Furnace

The terms "boiler" and "furnace" are often used interchangeably. They both heat homes and both are large pieces of equipment usually found in a basement. Both boilers & furnaces can be powered by gas or oil. Both can be expensive to maintain and each stands an equal chance of malfunctioning in their lifetimes. Tomato - tomahto, right? Not quite. Differences between a boiler and a furnace The main difference between these two types of heating equipment is simple. The answer is in the name. A...

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My thank you seems so small compared to what you have done for me. Your generosity overwhelms me. the faucet is so attractive - I love it! You made my Christmas really merry.
S. Bombria

Thank you!!! Rapid Service did a wonderful job transforming 1920s bathrooms in our house. We cannot say enough about the quality and attention to detail of each of these projects.
Anthony Power
The guys at Rapid Service did a whole "make-over" of my son's bathroom in East Hartford in March, 2014. They did a fantastic job - were there when they said they would be, were easy to contact, completed the job in a reasonable time...
Sue Rissanen

I had to call my handyman husband Rapid Service yet again! Andy and his crew are the most professional and down to earth people you will ever meet. My husband and I had a house built seven years ago and have had various issues with water, electrical and heating...
Lisa M.
My wife and I own and operate a Bed & Breakfast in our home in Scotland, CT. For a number of years we have used Rapid Service for all our electrical, plumbing, and heating needs. Most recently we had Rapid Service replace a malfunctioning kick heater in our Guest Game Room...
Bruce & Georgia Stauffer

I had Rapid Service come to my home because there was a saddle valve under my kitchen sink that was about to make a huge mess. I wasn't able to use my filtered water faucet until the repair was made. The technician fixed it AND had a great attitude while he worked. That is a rare thing lately...
Kevin S.
Great work on replacing my well water tank, Andy. You have been giving us highly competent, clean, and courteous service for the past 28 years. You're the best!"
Gerald Baril

My wife and I want you to know that we were very satisfied with our bathroom remodeling that Andy performed professionally, carefully and efficiently. The end result is a bathroom that is properly updated, functions perfectly and looks very attractive...
Curt F. Beck